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BrightMinds Reviews

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Overall Rating

4.5
11 Reviews
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About BrightMinds

BrightMinds is an award-winning home shopping company established in 1999. They have been recognized as one of the UK’s Top 10 mail order companies. BrightMinds offers a wide range of products for kids of all ages, from a baby’s first book and stackable blocks to robots and board games for preteens. All their products are designed to be as educational as they are entertaining. They offer products for STEAM subjects – science, tech, engineering, arts and crafts, and maths – as well as general skills development and learning. BrightMinds toys help with reaching learning goals in numeracy, literacy, arts, maths, and more. Their curated products are all about accessible, approachable STEAM learning and early childhood development through play. Each product is tested and hand-picked by staff based on its quality and ability to fire up your child’s creativity and curiosity. BrightMinds was founded by British entrepreneur Alison Quill, who was inspired to launch BrightMinds to curate a range of the very best in educational and stimulating toys for kids. The company’s goal remains to foster 'a brighter way to play' to inspire your child to be curious about the world around them and encourage creativity in a fun and relaxed way. All of BrightMinds’ products are intended to supplement traditional curriculum learning with more joy and curiosity. When choosing products, BrightMinds carefully caters to kids of different ages, abilities, interests, and learning styles, so that every child can enjoy educational play.

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BrightMinds Customer Reviews (11)

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Feb 15, 2023
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Feb 15, 2023
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Feb 14, 2023
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Quinzio Trevisani
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BrightMinds Customer’s Q&A

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BrightMinds FAQs

FAQ

How do I contact BrightMinds customer service?

You can contact BrightMinds customer service by sending an email to info@brightminds.co.uk. If you prefer to send a letter, you can write to them at: BrightMinds Ltd, Unit 2 Barrys Lane, Scarborough, YO12 4HA. If you're a business looking to sell your products in their online store, you can email them at purchasing@brightminds.co.uk. They are available to help with any questions you might have, whether it's about their products, delivery information, or anything else.

FAQ

What is brightminds.co.uk?

BrightMinds.co.uk is an award-winning home shopping company established in 1999. It is one of the UK’s Top 10 mail order companies. BrightMinds specializes in educational children's toys in the UK. They offer a wide range of products including STEM toys, arts & crafts, games, and more. They also provide free UK delivery on orders over £75. The toys and gifts they offer are innovative, fun, and above all, educational. They pride themselves in their search for unique toys & gifts which are not easily available in high street toy shops. All their children's toys and kids gifts are fully guaranteed and carry a 90-day no-quibble money back guarantee. Their mission is to foster “a brighter way to play” to inspire your child to be curious about the world around them & encourage creativity in a fun & relaxed way.

FAQ

About brightminds.co.uk Popular Products and Services?

BrightMinds.co.uk is a UK-based online store that specializes in educational children's toys. They offer a wide range of products, including STEM toys, arts & crafts, and games. Their product range is designed to help children develop essential literacy and numeracy skills, along with a creative curiosity for lifelong learning. They have a catalogue that includes over 1500 games, puzzles, flash cards, books, CD Roms, and charts. Some of their popular collections include 10-Minutes-a-Day Books, ABC & Alphabet Books, Alex Crafts Kits for Kids, BigJigs Rail | Wooden Train Sets, and BrightMinds Full Product Range. They also offer free UK delivery on orders over £75.

FAQ

Can you tell me more about brightminds.co.uk?

BrightMinds is an award-winning home shopping company established in 1999. It is one of the UK’s Top 10 UK mail order companies. BrightMinds specializes in educational children's toys in the UK. They offer a wide range of products that are well made, educational, and always well received by children. They pride themselves in their search for unique toys & gifts which are not easily available in high street toy shops. All kids toys available through their online shop are innovative and above all fun. They offer fantastic, unique, kids toys & gifts that encourage the development of imagination and stimulate curiosity about our world and beyond. They also offer free UK delivery on orders over £75. The company is based at Unit A, Wellsway Works, Wells Road, Radstock BA3 3RZ. Their customer service team is available on 01904 202 240 Mon-Fri 9am to 5pm and their telephone sales team are available on 01904 202 240, 8am to 8pm.

FAQ

brightminds.co.uk Return Policy?

BrightMinds UK offers a 90-day return policy. If your products are no longer wanted for any reason, you have 90 days to return them. All they ask is that you return your goods in the original packaging in resaleable condition for an exchange or full refund. You are responsible for paying the return postage, and they recommend you use recorded delivery with insurance. Refunds are normally processed within 10 days of receipt. If your goods don't live up to your expectation, they ask you to let them know and give them the opportunity to put things right. If pieces are missing or not working, they can usually sort it out quickly.

In terms of shipping, deliveries are sent on a 48-hour tracked RM delivery. They send emails out at all stages, so once your order has been despatched, they will send another email with tracking information where appropriate. Although their warehouse team pick and pack orders at weekends, they do not ship on Sundays therefore an order placed after 12 noon on a Saturday will not ship until Monday. Their carriers are operating a 'contactless delivery', with GPS tracking to ensure your house has been visited.

FAQ

What is the contact information of BrightMinds UK?

BrightMinds UK is an award-winning home shopping company. You can reach them at the following contact details:

  • Address: Unit A, Wellsway Works, Wells Road, Radstock BA3 3RZ, United Kingdom
  • Phone Number: 0870 442 2124
  • Email: info@brightminds.co.uk

Please note that this information might have changed, so it's always a good idea to check their official website for the most up-to-date contact information.

FAQ

What is the estimated delivery time for my BrightMinds order?

The usual delivery time for BrightMinds is 3 to 5 days, however, during Covid-19 restrictions, it may take up to 5 to 7 days for your order to be delivered.
FAQ

Are there any ages that BrightMinds don’t sell toys for?

While some products, like wooden toys for 1 year old boys, girls, and older toddlers, are targeted at specific age groups, many gifts for 12 year old boys and girls and older don’t typically have a cut-off age. Many of BrightMinds' board games and garden games for preteens fall into this bracket as they’re great fun for the whole family – adults included!
FAQ

Are BrightMinds wooden toys safe for babies?

Wooden toys are perfect for little ones due to fewer fiddly parts that can become choking hazards. Wooden puzzles are also especially popular as building blocks or other 3D puzzles for little ones. They are robust and long-lasting, capable of surviving many a trip into baby mouths!
FAQ

Can I purchase wooden toys from BrightMinds?

Absolutely! BrightMinds has a range of wooden toys and wooden puzzles for all age groups. From toddler toys for 1 year old boys and girls to garden games that make great gifts for 11 year olds and 12 year olds – the wooden toy range is extensive and inclusive.

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